Comprehensive services for the Oracle lifecycle

Why Managed Services?

Continued pressure on IT budgets and the growing complexity of IT systems make it difficult for IT departments to offer Oracle users the full range of services and skills from internal resources.

By outsourcing services to a specialist Oracle managed services company, you can reduce support costs, minimize the risk of service disruption and improve availability to your users.

You pay predictable monthly costs to simplify budgeting, simplify service management by dealing with a single supplier and improve efficiency with centralized control of your day-to-day service operations.

Flexible managed service options help you make better use of your own support staff and give you access to specialist Oracle skills when you need them.

Why SOL-IT for your managed services?

Managed services portfolio

  • 24x7 monitoring
  • Backup and recovery
  • Day-to-day operations
  • Cloning
  • Patching
  • System administration

Managed services options

You can choose from three standard managed services options to suit your operational needs and budget. We can also offer customized packages to meet individual requirements.

Option 1 Option 2 Option 3
  • 24x7x365 monitoring
  • 8 hours of troubleshooting and resolution
  • Advisory services
  • 24x7x365 monitoring 8 hours of troubleshooting and resolution
  • Advisory services
  • 2 clones of Oracle EBS instances/databases
  • Backup and recovery
  • 6 hours of patching - Oracle EBS applications or databases
  • 24x7x365 monitoring
  • 8 hours of troubleshooting and resolution
  • Advisory services
  • 4 clones of Oracle EBS instances/databases
  • Backup and recovery
  • Unlimited patching (except maintenance packs and patches not part of any project)